Familiar Software Ltd

Network Support

With a wide range of support packages on offer we are fully able to cater to your needs.  We are able to offer a guaranteed response within a set time frame and ongoing clients taking a support package are entitled to maintenance visits on a monthly basis; as well as discounts applicable on the charges for call outs on our incidence response service.  Incident response is offered on an ‘as needed’ basis or as part of your ongoing agreement where one of our highly qualified engineers will come on site to resolve and repair any issues.  Should a repair not be possible we will assist in accessing a replacement under warranty if applicable or get quotes for new parts.  

Networks

A reliable network is essential for any successful business relying on information technology.  Our highly experienced and qualified team are able to ensure a smooth running of your network by offering an installation and commissioning service; as well as assistance with auditing and any troubleshooting issues. 

 
We thoroughly take into account all of your present needs and future growth plans when designing a new install.  We only use major suppliers to supply all networking hardware to ensure quality throughout.  We are also able to provide and configure Servers, Workstations and Printers to provide a comprehensive installation service.

  
Our Diagnostic services include:

•          Resolve poor connectivity 
•          Determine issues surrounding performance
•          Confine problematic network components 
•          Advise on possible upgrades and methods to expand small networks

Internet and Web Services

We can meet all your website design needs and more.  Let us take care of the basics such as domain name registration or take advantage of our quality hosting services.  We are able to find high-end quality images for your website to ensure an end result that wows and let us take care of the layout and your text based logo design requirements. We offer packages large and small, from a smaller template site of 3-5 pages to an all singing all dancing bespoke site or store made to your exact requirements.  We submit your site as standard to all the major search engines as well as provide a secure link for your email services. 

Web Packages

We offer various packages that suit businesses of any size; large or small with a range of options to suit.  Dependent on the package taken the following services may be included. 

 
A range of pages from 3-5 on basic packages to 3 to 7 or more for bespoke sites, available in a variety of templates or bespoke design. Further options on higher end options include holding pages; feedback forms; statistics and key phrases.  Bespoke designs are viewable online during construction and google maps as an added feature.   

 
E-Shops are available for clients who require an online shopping feature with a variety of admin or user options. Site maintenance is available for clients and we also have competitive options for clients who already have websites. 

Software Development

We can offer a range of software services that is adapted to your needs.  We look in detail at what you require then match the technology up to your needs. Do you have old data that you wish to retain?  Or do you need to connect to your accounting system? Then take advantage of our comprehensive development service that incorporates cross platform design and full data integration. We offer a number of consultancy options whereas we are able to make an independent assessment of technical quality and performance for clients that already have a working system in place.  A free consultation is available to discuss your needs.

Domestic I.T. Services

We offer a domestic IT service where we can help with all your home PC or laptop issues.  Whether you require help setting it up? Or require assistance with software update issues; troublesome virus problems or accidental damage then we can help!  We can also assist in helping set up wireless networks; retrieve data that you thought was lost forever; as well as help protect you from hackers trying to gain access to personal data. 

 
We also offer a PC or laptop repair service and can help with upgrades and install new software.  We also can provide a home tuition service with male or female tutors so that you can learn to use your equipment with confidence and ease.  

Content Management

Using either Joomla or Wordpress, two of the most popular Content Management Systems, Familiar Software Ltd are able to offer a choice of hosting services. 

 
Using open sourced software to keep costs to a minimum we can create you a professional eye catching website that by classifying and structuring content into logical segments, it allows you to remain in full control of the content.  

 
Functions such as user logins, news feeds and other interactive features are included within the software.  The presence of multimedia, image galleries and online stores are made possible due to a large community of online developers. 

 
We can also help with; system installations, overall structure design, setting up users and training. 

Web Site Hosting and Maintenance

Make your life easier; by having all your website needs met under one roof.  

 
We provide full telephone support to our customers Don’t loose customers due to frustrating web issues like slow loading pages; utilize our quality hosting services on Web Servers that are high in performance, secure, fast and fully reliable.  We can also update and maintain your site for you if you require and offer full telephone support to all customers.  

  

We backup all data to an offsite location from all our servers that can immediately be assessed to restore data in an emergency. 

 
We offer extremely competitive rates to all customers who already have a website and want to explore some of the services we offer.